[02] About the group

A quiet owner of loud enthusiasms.

Our stores are the dial: the part you see, each with its own face. We are the movement and the case behind it.

DIALOur storesMOVEMENTOne shared teamCASEFinance, compliance
Fig. 2 · Exploded view. Scroll and the layers close together.

[02.1] Who we are

The Horology Group Ltd is a United Kingdom company that owns several ecommerce websites in the watch trade. We do not sell under our own name. Each site speaks for itself, and we refer to it by its own.

Fulfilment, customer service and finance run centrally, so each site can concentrate on its customers. We invest in the things that are hard to see and easy to get wrong: accurate descriptions, careful packing and prompt replies.

[02.2] Tolerances we work to

How we work.

  1. 01Tolerance: none

    Describe accurately

    A listing should tell you what the item is, what has been done to it and what has not.

  2. 02Tolerance: 1 day

    Reply promptly

    Questions are answered within one working day, and we say so when we do not know.

  3. 03Tolerance: their own

    Let each site lead

    Retail brands keep their own names, tone and catalogue. We supply the foundations.

[02.3] Press, suppliers and partners

Let us talk about parts that fit.

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